Jim Fahad Digital Academy (“we”, “us”, or “our”) operates the website https://academy.jimfahaddigital.com (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase a course, or use our online learning platform.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect different types of information to provide and improve our Service.
While using our website, course platform, checkout, or support system, we may ask you to provide certain personally identifiable information. This may include:
Payments for our courses may be processed securely through Paddle or other authorized payment providers. We do not store your full credit card or payment card details on our website.
We may receive limited payment-related information such as your name, email address, transaction ID, purchase amount, product purchased, billing country, tax/VAT status, and payment status for order confirmation, course access, accounting, refund handling, and customer support purposes.
When you purchase or access a course, we may collect and store information related to your learning experience, including:
This information helps us provide course access, improve the learning experience, and support students when needed.
We may collect information about how our website is accessed and used. This may include information such as your device type, browser type, browser version, pages visited, time spent on pages, referring website, IP address, approximate location, and other diagnostic data.
We use cookies and similar tracking technologies to track activity on our website and improve our Service.
Cookies are small files stored on your device. They help us operate the website, remember your preferences, keep your account secure, analyze website performance, and improve the user experience.
Examples of cookies we may use include:
You can instruct your browser to refuse cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, some parts of our website or course platform may not work properly.
Jim Fahad Digital Academy may use collected information for the following purposes:
When you purchase a course, create an account, join a waitlist, or contact us, we may send you emails related to your account, course access, purchase confirmation, course updates, support, or important service notices.
We may also send educational or promotional emails if you have subscribed or opted in to receive them. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
We may use third-party companies and tools to help us operate our website, process payments, deliver courses, host videos, send emails, analyze website performance, and provide customer support.
These service providers may include, but are not limited to:
These third-party providers only receive the information necessary to perform their services and are expected to protect your information according to their own privacy and security practices.
We may use third-party analytics tools, such as Google Analytics or similar services, to monitor and analyze the use of our website.
These tools may collect information such as your device, browser, pages visited, traffic source, and general usage behavior. This helps us understand how visitors use our website and improve our content, user experience, and marketing.
Your information may be transferred to and maintained on servers located outside of your country, state, or jurisdiction. Data protection laws may differ from those in your location.
If you are accessing our website from outside Bangladesh, please note that your information may be processed in Bangladesh and in other countries where our service providers operate.
By using our Service and submitting your information, you agree to this transfer, storage, and processing of your information.
We may disclose your personal information in good faith when such action is necessary to:
The security of your data is important to us. We use reasonable technical and organizational measures to protect your personal information.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your information to provide course access, maintain account records, handle support requests, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
Order and transaction-related data may be retained for accounting, tax, legal, and refund-related purposes.
Depending on your location, you may have certain rights regarding your personal data. These may include the right to:
To make a privacy-related request, please contact us at [email protected].
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website.
We strongly recommend that you review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.
Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
If you are under 18, you should use our website or purchase our courses only with the involvement and consent of a parent or guardian.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to remove that information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, your personal data, or how we handle your information, please contact us:
Email: [email protected]
Website: https://academy.jimfahaddigital.com
